Your submission was sent successfully! Close

Open Infrastructure support & security

Ubuntu Advantage for Infrastructure covers all aspects of open infrastructure – Ubuntu, KVM, OpenStack, Kubernetes, Docker, storage, networking, Ceph, Swift, SDN, logging, alerting and monitoring.

Security maintenance and support

Ubuntu Advantage for Infrastructure Essential Standard Advanced
Price per year
Physical server $225 $750 $1,500
Virtual server $75 $250 $500
Desktop $25 $150 $300
Service level
Phone and ticket support No 24x5 24x7
Initial response time SLA - Sev 1 4 hours 1 hour
Initial response time SLA - Sev 2 8 business hours 2 hours
Initial response time SLA - Sev 3 12 business hours 6 hours
Initial response time SLA - Sev 4 24 business hours 12 hours
What's included
Extended Security Maintenance (ESM)
Kernel Livepatch service to avoid reboots
Ubuntu systems management with Landscape
Advanced Active Directory policies for Ubuntu Desktop
Knowledge base access
Certified Windows drivers for KVM guests
FIPS 140-2 Level 1 certified crypto modules
Common Criteria EAL2
CIS Benchmark
OpenStack Security patches Security patches + support Security patches + support
Kubernetes Security patches Security patches + support Security patches + support
KVM/LXD Security patches Security patches + support Security patches + support
MAAS Security patches Security patches + support Security patches + support
Legal assurance program
Ceph/Swift raw storage support included 192TB per storage node 192TB per storage node

Please refer to the service description for full details.

See our consulting, architecture, deployment and training packages for OpenStack, Kubernetes and Kubeflow.

Solve compliance and security for your Ubuntu estate

Software-defined storage – Ceph and Swift

Only applies if attaching more than 192TB of raw Ceph/Swift capacity per node in the cluster. Priced by the amount exceeding the total of 192TB per node included in UA.

UA Advanced Storage Tier Price Additional per TB
Up to 150 TB 0 $33.33
150 - 1,500 TB $5,000 $25.00
1,500 - 3,000 TB $38,750 $13.33
3,000 to 15,000 TB $58,750 $6.67
15,000 to 30,000 TB $138,750 $3.33
Beyond 30,000 TB $188,750 $0.00

Prices are for UA Advanced contracts. UA Standard (office hours) is at 50% discount.

Fully managed OpenStack, Kubernetes and LMA

We manage infrastructure at both the host and the guest level. Infrastructure includes Ceph and Swift storage, Kubernetes, OpenStack and the recommended logging, monitoring and alerting stack.

  Per VM Per Host
Managed Kubernetes on public cloud, VMware or OpenStack $1,305 $2,925 *
Managed OpenStack on bare metal   $5,475
Managed Kubernetes on bare metal   $3,985
Managed Ceph on bare metal   $3,485
Combined offering - managed on-demand K8s on fully managed OpenStack   $6,351

* On a VMware or OpenStack cluster, managed guests can be priced per host in the cluster.


Support and commercial capabilities for MAAS are included with Ubuntu Advantage for Infrastructure. These additional charges apply for machines managed by MAAS and not covered by a UA Infrastructure contract.

  Essential Standard Advanced
Per managed machine - annual $30 $50 $100
Phone and ticket support None Office hours 24/7
Response time - SLA Sev 1 - 4 hours 1 hour
Knowledge base access
Role based access controls (RBAC)
High availability

Any questions?

Call us +1 737 204 0291 (Americas), +44 203 656 5291 (RoW) or

contact us online