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Ubuntu Advantage

Security, support and managed open source for enterprises

Future-proof the full stack, from the data centre to containers to the database, LMA, server and cloud-native applications with open source software support from Canonical.

Ubuntu Advantage is a single, per-node package of the most comprehensive enterprise security and support for open source infrastructure and applications, with managed service offerings available.

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Enterprise Linux and open source support services

Canonical provides 24/7, open source software support for the full stack. Customers can choose between two support offerings – Ubuntu Advantage for Applications and Ubuntu Advantage for Infrastructure.

Ubuntu Advantage


Security and support for open-source database, LMA, server and cloud-native apps.

  • Security patching for over 28,000 packages in Ubuntu Universe and Main repositories
  • 10 years of support for Ubuntu LTS releases
  • Bug-fix and operational support for open source database, LMA and cloud-native apps


Security and IAAS support for open source infrastructure.

  • Security patching for more than 2,500 packages in Ubuntu Main repository (after 5 years of free LTS security patching)
  • 10 years support for Ubuntu LTS releases
  • Bug-fix and operational support for OpenStack, KVM, MAAS, LXD, Ceph

The most comprehensive Linux enterprise subscription

  • 24/7 phone support

    Direct 24/7 access to our world-class enterprise open source support team through our web portal, knowledge base or via phone.

  • Support for OpenStack, K8s, LXD, MAAS and Ceph

    A single subscription for security and support of Ubuntu and a range of infrastructure.

  • Kafka, NGINX, MongoDB and PostgreSQL support

    Enterprise-grade security and support for a portfolio of open source database, LMA, messaging and cloud-native applications.

  • Enterprise-grade security and auditing

    Access to the ESM, Livepatch and Landscape for security patching, audit and compliance reporting.

  • Compliance, certification and hardening

    Ubuntu powers mission-critical workloads, with FIPS 140-2 certified modules, CIS hardening and Common Criteria EAL2 certification.

  • Managed Open Source

    Get up and running in no time with Managed OpenStack, Managed Kubernetes and Managed Apps offerings.

Apps support

Full-stack support for open source apps with quick response time guaranteed through subscription SLAs. Quickly resolve technical support issues with your key applications wherever they are running.





Apache Zookeeper



Squid Apache

















Apache Tomcat



Open Source Mano (OSM)

Anbox Cloud


Ubuntu advantage

Solution Scope Infrastructure Applications
Security patching Ubuntu Main repository
Ubuntu Universe repository
Kernel Livepatch
24/7 support Ubuntu Server
Systems management Landscape
Compliance and certification FIPS 140-2 Level 1 certified crypto modules
CIS Benchmark
Common Criteria /EAL2

Support for AWS, Azure and GCP with Ubuntu Pro

On Amazon AWS, Microsoft Azure, and Google Cloud, you can purchase Ubuntu Pro with the most comprehensive security and compliance features included by default.

A choice of two support levels

Choose from two support level SLAs: weekdays or 24x7 support coverage.

  Ubuntu Advantage Standard Ubuntu Advantage Advanced
Phone and ticket support 24x5 24x7
Severity 1 response time 4 hours 1 hour
Severity 2 response time 8 business hours 2 hours
Severity 3 response time 12 business hours 6 hours
Severity 4 response time 24 business hours 12 hours

UA Infra

UA Apps

Per year Standard Advanced Standard Advanced
Physical $750 $1,500 $1,500 $3,000
VM $250 $500 $500 $1,000

Not sure which support level you need? If you have questions about which support level is right for you, please contact us.

Education discounts

To support those using Ubuntu in schools, research and academia, Canonical is pleased to offer a discount programme for approved institutions. Please mention your interest in this programme in your conversations with our team.

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ESM maintains Interana's system security while upgrading

Rather than compromising security and rushing the upgrade from Ubuntu 14.04 LTS, Interana turned to Canonical and ESM to ensure their upgrade rollout was secured and controlled

Read the case study

Learn how ITstrategen keeps their applications secure with Ubuntu

The security of customer data is of the utmost importance to ITstrategen, which is why Ubuntu is their server operating system of choice.

Read the case study

Community support

Ubuntu is one of the world's largest open source projects. Take a look at the community forums — they're used by millions of enthusiasts who can share their experience.

Learn more about community support ›